STANDARD SHIPPING WITHIN DENMARK FROM 30 DKK

Terms & Conditions for Takaki Dry ApS

Takaki Dry ApS
Nørre Farimagsgade 67, ST.TH. 

1364 Copenhagen K
Denmark
TEL: +4522443624
CVR: 36898488


Payment
Takaki Dry ApS receives online payments with Dankort, Visa / Dankort, Visa, Mastercard, MobilePay Online, Visa Electron , Maestro, and Paypal . Payment will only be deducted from your account when the physical item is shipped unless otherwise agreed or indicated by your order.


All amounts on the website are inclusive of VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

Takaki Dry ApS uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other third parties.

Prices
We reserve the right to change our prices at any time.
We reserve the right to cancel orders in case of erroneous prices or sold out products.

Delivery
Delivery time for your order: 2-4 business days.


We do our best to ship orders on the same day that we receive them. In case of orders made during the weekend, or in the evening on weekdays, we will ship the order on the first business day.

During Sales- and Holiday Seasons, delivery times may be slightly longer, although we will always strive to get your order to you as quickly as possible. In case of products being sold out, we will contact you with an expected delivery date. You will not be charged before your order is shipped.

Service
Takaki Dry ApS ships the order with the following shipping company and service: DAO - Pakkeshop, GLS Pakkeshop, and GLS Euro Parcel. 

Unless otherwise agreed we currently only ship within the following countries:
Austria, Belgium, Denmark, France, Germany, Hungary, Netherlands, Sweden, United Kingdom
If your country is not on the list, please contact us on info@takakidry.com to see if shipping can be arranged. 

Unless otherwise agreed orders made from countries outside the list will be cancelled.

Warranty
A 2-year warranty is granted on our products in accordance with the Danish Public Procurement Act. The warranty applies to all errors in materials and fabrication.

The warranty is waived for improper or unusual operation of the product. Takaki Dry ApS will cover reasonable return costs with regards to warranty claims.
The customer must notify us about a problem or a defect within reasonable time after discovering it. For warranty and returns the company must be contacted:

Takaki Dry ApS
Nørre Farimagsgade 67, ST.TH.
1364 Copenhagen K
Denmark
TEL: +4522443624

Warranty claims are not accepted if sent by Collect on Delivery (C.O.D.)

Refunds
In case a reimbursement agreement has been made, your full account information must be sent to info@takakidry.com .

Returns
Within 14 days of delivery, you may return new, unused products purchased on the website for a full return, unless otherwise agreed or indicated by your order. 

The 14 day period starts on the day the order is delivered. 
Any return costs are yours and will not be covered by Takaki Dry ApS.

Requests for cancellation of the purchase order must be notified to us no later than 14 days after delivery and the product has to be received by us within 14 days after we are first informed of your use of the right to cancel the purchase order.
Please make sure that you include a copy of your receipt and order number.

If you wish to cancel the purchase order, a notice must be sent by email to info@takakidry.com . The notice must make clear your wish for the cancellation of the purchase order.

Products that are made to order, cannot be refunded and are not covered by the right to return.

Please visit our Return Portal in order to print a return label and to purchase a parcel label for shipping: Return Portal 


Product Condition for Returns
You are responsible for any deterioration in the value of the product caused by handling, other than what is necessary to determine the nature, characteristics and function of the item. This means that you can test the item in the same way as if you were shopping in a physical store. Our shoe cover should not be tried on before returning it, since it is a disposable product that is only expected to last up to 3 times. If tried on, the product value will be significantly impaired.

If the product is tested in addition to what is described above, it is considered as used and of decreased value. This means that, in case of cancellation of the purchase order, you will receive a small amount, or none of the purchase amount, returned. It is up to Takaki Dry ApS to assess the condition of the product.

Customer & Privacy Policy
We do not resell personal information and do not disclose your personal information to others. It is only registered in our customer directory and you can request to have your information deleted at any time.

In order for you to enter into an agreement with Takaki Dry ApS, we need the following information:

. Name
. Address
. Phone number
. Email address

We register your personal information for the purpose of delivering the item to you.
The personal data is registered with Takaki Dry ApS and is kept for up to five years after which the information is deleted.

When collecting personal information through our website, we ensure that it is always done with your explicit consent so that you are informed of exactly what information is collected and why.

The director and employees of Takaki Dry ApS have access to the information that is registered about you.

Stored and transmitted customer information is not encrypted.

When registered with Takaki Dry ApS, you are always entitled to object to the registration. You also have the right to be informed of what information is registered about you. You have these rights in accordance with the Personal Data Act and any questions you may have can be directed to info@takakidry.com .

Cookies
At http://www.takakidry.com, cookies are used to optimize the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, depending on your browser.

Log Stats
We use log statistic at http://www.takakidry.com which means that a statistics system collects information that can provide statistic on how many visitors we have, where they come from and where on the website it is collected, etc.

The log statistics are only used for optimizing Takaki Dry ApS's website.

General: Complaints
If you want to complain about one of our products, contact our customer service at info@takakidry.com or in writing to:

Takaki Dry ApS
Nørre Farimagsgade 67, ST.TH. 
1364 Copenhagen K
Denmark

If we cannot find a solution, you can proceed with the complaint to: 

The Competition and Consumer Agency Carl Jacobsens Vej 35 2500 Valby

www.forbrug.dk

For EU citizens outside the EU, complaints must be sent via the EU Commission Online Complaints Platform.
ec.europa.eu

In case of complaint, our email address must be stated: info@takakidry.com and our website http://www.takakidry.com .

Host
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 


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